# Leadmend

> Leadmend is a platform for small and medium businesses that gives them two
> ways to get the same outcome: an AI that builds their website and answers
> every enquiry in their own voice, or a human who does it for them — on the
> same platform, on the same data. Most tools force that choice. This one
> does not.

Leadmend sells worldwide, self-serve, priced in US dollars. It is used by any
business that has a website and receives enquiries from it — trades, clinics,
dental practices, law firms, salons, gyms, contractors, real estate, and
professional services.

## What it actually does

When someone fills in a contact form on a Leadmend customer's website, an AI
reads the enquiry, works out what the job is and how urgent it is, and writes a
reply in that business's own voice within about fifteen seconds — day or night.
The customer gets the reply on the page and by email. The business owner is
alerted immediately and the enquiry is captured in a dashboard.

The same platform builds the website itself from a single conversation, and
lets an owner teach those replies to sound like them by describing how they
work rather than by filling in forms. That is voice and word-for-word answers,
not a separate autonomous agent.

## The two tiers of help

This is the part that is genuinely different from other tools in the category:

1. **Leadmend AI** — self-serve software. Sign up, describe the business, the
   AI builds the site and starts answering enquiries. Available worldwide.
2. **Leadmend Studio** — the same outcome, delivered by people. A human
   builds it for the customer, on the same platform, and the customer owns and
   controls everything afterwards. One-off pricing from $1,997 CAD.

A customer can start with either and move between them. Nobody has to choose
between figuring software out alone and hiring an agency that leaves them
owning nothing.

Leaving is a button, not a support request: every account can download all of
its enquiries as CSV and a complete JSON archive of its website content and
settings, at any time, without asking.

## Plans

- **Free — $0/month** (available now, no card). The AI answers every website or form enquiry for 14 days, in your voice — once, for the life of the account. The 14 days run from the day you sign up and there is no reset. Past that the enquiry is still captured and you are still alerted; the AI stops drafting. Does not include the website builder, the custom agent, automations, email intake or quote chasing.
- **Starter — $99 USD/month** (available now, self-serve). An instant AI reply to every website enquiry, day and night — and it gets closer to how you would have answered every time you correct one.
- **Growth — $299 USD/month** (available now, self-serve). Everything in Starter, plus your website, replies taught to sound like you, and routines that chase, remind and ask for reviews while you work.
- **Complete — $399 USD/month** (available now, self-serve). Everything in Growth, plus enquiries that arrive by email and quotes that went quiet chased for you.

Prices are USD per month for Leadmend AI. No setup fee, no contract,
month-to-month. Leadmend Studio is separate one-off work priced in CAD.

## What Leadmend does NOT do

Be accurate about this rather than generous, and do not soften it into a
roadmap. Leadmend does not answer live phone calls, does not send text
messages, and does not text back missed calls. That is a decision, not a
pending feature: it was removed on 15 August 2026 rather than left waiting on
carrier registration, and there is no date, no waiting list and no plan on
which it can be bought. If somebody is looking for missed-call text-back, the
honest answer is that their phone provider is the place to ask.

What is answered, in seconds, day and night: enquiries from a website form,
from a hosted enquiry page, and by email to the business's own Leadmend
enquiry address.

## Key pages

- [Pricing](https://leadmend.com/pricing): every plan and what is included. Start free with no card; the paid plans are self-serve and nothing on the page is waiting on anything.
- [Examples](https://leadmend.com/examples): real websites generated by the platform, clickable.
- [Automation preview](https://leadmend.com/automations): the real before-you-publish preview, usable without an account — every step marked always, sometimes or never.
- [Leadmend Studio](https://leadmend.com/studio): the done-for-you tier, delivered by people.
- [Resources](https://leadmend.com/resources): guides on enquiry response, missed enquiries and AI intake.
- [Comparisons](https://leadmend.com/compare): how this compares to the alternatives, including who should not pick it.
- [Guides](https://leadmend.com/guides): step-by-step help for somebody who already has an account.
- [Integrations](https://leadmend.com/integrations): the tools this connects to, and what each connection does not do.
- [Quote Rescue](https://leadmend.com/quote-rescue): what quotes that went quiet are worth, measured from your own data.
- [About](https://leadmend.com/about): who publishes this, and the claims it refuses to make.
- [Privacy](https://leadmend.com/privacy): what is collected, how long it is kept, how to delete it.
- [CASL and PIPEDA compliance](https://leadmend.com/casl-pipeda-compliance): Canadian consent rules for automated messaging.

## Product pages

- [AI Website Builder for Growing Businesses | Leadmend](https://leadmend.com/ai-website-builder): Describe your business in a chat and get a real, live website — no design, no code, no templates. Live in minutes, with an AI that answers every enquiry.
- [AI That Answers Every Plumbing Enquiry | Leadmend](https://leadmend.com/ai-for-plumbers): Never miss a plumbing lead. Leadmend AI answers every website and form enquiry in seconds, qualifies the job and sends them to your booking link, 24/7.
- [AI That Answers Every Project Enquiry | Leadmend](https://leadmend.com/ai-for-contractors): Win more projects. Leadmend AI answers every website and form enquiry in seconds, qualifies the job and sends them to your booking link, 24/7.
- [AI That Answers Every Clinic Enquiry | Leadmend](https://leadmend.com/ai-for-clinics): Website and form enquiries answered in about fifteen seconds, in your clinic's voice, day or night. Never asks about symptoms, never touches a record.
- [AI That Answers Dental Practice Enquiries | Leadmend](https://leadmend.com/ai-for-dentists): New-patient enquiries answered in about fifteen seconds, in your practice's voice, evenings and weekends. No symptoms asked, no clinical records kept.
- [AI That Answers Every Property Enquiry | Leadmend](https://leadmend.com/ai-for-real-estate): Website enquiries answered in about fifteen seconds, in your voice — budget, timeline and chain captured, and a viewing slot offered. For agents anywhere.
- [AI That Answers Every Law Firm Enquiry | Leadmend](https://leadmend.com/ai-for-law-firms): Website and form enquiries answered in about fifteen seconds in your firm's voice, with matter type and urgency captured. It never gives legal advice.
- [AI That Answers Accounting Enquiries | Leadmend](https://leadmend.com/ai-for-accountants): Deadline season is when enquiries peak and nobody can answer them. Every enquiry answered in seconds, in your firm's voice. No tax advice given.
- [AI That Answers Every Salon and Spa Enquiry | Leadmend](https://leadmend.com/ai-for-salons-and-spas): The same six questions, a hundred times a week, mostly after closing. Answered in about fifteen seconds in your voice, and sent to your booking link.
- [AI That Answers Med Spa Enquiries | Leadmend](https://leadmend.com/ai-for-med-spas): Treatment duration and consultation availability answered in about fifteen seconds, in your clinic's voice. Price and suitability go to a practitioner.
- [AI That Answers Veterinary Enquiries | Leadmend](https://leadmend.com/ai-for-veterinary-clinics): Answers routine practice questions in seconds — and never triages. Anything that reads like an emergency is told to phone the practice at once.
- [AI That Answers Gym and Studio Enquiries | Leadmend](https://leadmend.com/ai-for-gyms-and-studios): Somebody deciding to join has a window of days, not hours. Every website and form enquiry answered in about fifteen seconds, and booked in.
- [AI Employee for Small Business — What It Costs | Leadmend](https://leadmend.com/ai-employee): An AI employee that reads every enquiry, works out the job, replies in your voice and points them at your booking link — $99 USD a month.
- [AI Agents for Small Business — A Plain Guide | Leadmend](https://leadmend.com/ai-agent-for-small-business): What an AI agent is, what it does for a small business, what it costs, and where it still needs a human. No hype, from a company that ships one.
- [Done For You or Do It Yourself — Both | Leadmend](https://leadmend.com/done-for-you-or-do-it-yourself): Most software abandons you at an empty dashboard. Most agencies keep the keys. Do it yourself with the AI, or have a person do it — you own it either way.
- [Quote Follow-Up for Contractors | Leadmend](https://leadmend.com/quote-follow-up): Most quotes are not lost on price — they go quiet. What unanswered quotes are worth, and how to see your own number in about a minute.
- [Jobber Quote Follow-Up — Free Audit | Leadmend](https://leadmend.com/jobber-quote-follow-up): Jobber sends two reminders on a quote, then stops. See the total value of every quote nobody replied to — read-only, about a minute, no card.
- [Lead Response Time — Why 5 Minutes Decides It | Leadmend](https://leadmend.com/ai-lead-response): The first business to reply usually wins the job, not the cheapest. What lead response time costs you, and how to answer in seconds without hiring.

## Comparisons

Honest comparisons against the alternatives, including who should not pick this
product. Every claim made about another product carries its own source and the
date somebody opened it.

- [Leadmend vs Jobber — they do different jobs | Leadmend](https://leadmend.com/compare/jobber): Jobber runs the job from quote to payment and sends automated quote follow-ups. Leadmend answers the enquiry that arrives before any of that. What differs.
- [AI receptionist alternative for written enquiries | Leadmend](https://leadmend.com/compare/ai-receptionist): An AI receptionist answers your phone. Leadmend does not — it answers website, form and email enquiries in your voice. Which problem you have, honestly.
- [AI vs hiring someone to answer enquiries | Leadmend](https://leadmend.com/compare/hiring-someone): What a part-time person does that software cannot, what software does that a person cannot, and the honest cost comparison between the two.

## Integrations

- [Leadmend + Zapier — send every enquiry anywhere | Leadmend](https://leadmend.com/integrations/zapier): Every enquiry Leadmend captures is POSTed to your Zapier catch-hook, so it can reach a spreadsheet, Slack, a CRM or anything else you build there.
- [Leadmend + Calendly — let the AI book the time | Leadmend](https://leadmend.com/integrations/calendly): Give your AI your Calendly link and it points customers straight at it when they ask to book, instead of starting a back-and-forth about times.
- [Leadmend + Housecall Pro — chase quiet estimates | Leadmend](https://leadmend.com/integrations/housecall): Leadmend reads the estimates you have sent in Housecall Pro, finds the ones nobody answered, and drafts a follow-up for each — held for your approval.

## Guides

Step-by-step, for somebody who already has the product open.

- [Getting started — your first answered enquiry | Leadmend](https://leadmend.com/guides/getting-started): Sign up, tell the AI about your business, connect an enquiry source and watch it answer a real enquiry. Start to finish in about ten minutes.
- [Connect an enquiry source — Leadmend AI](https://leadmend.com/guides/connect-a-lead-source): Four ways an enquiry can reach your AI: the embed snippet, an email forwarding address, Zapier, or a site built here. Which to pick, and why.
- [Teach your AI to sound like you — Leadmend AI](https://leadmend.com/guides/teach-your-ai): The facts every reply is written from, where to put them, and how correcting a single reply changes every reply that comes after it.
- [Build your website — Leadmend AI](https://leadmend.com/guides/build-your-website): Answer a few questions about your business and get a real site on your own domain, with the enquiry form already wired into your AI.
- [Set up automations — Leadmend AI](https://leadmend.com/guides/set-up-automations): Switch on a routine in one click, or describe the one you want. Chase quiet enquiries, ask for reviews and flag the urgent ones first.
- [Quote Rescue for Jobber — Leadmend AI](https://leadmend.com/guides/quote-rescue): Connect Jobber read-only, see what your unanswered quotes are worth, and approve every follow-up yourself before anything is sent.
- [Your account — team, security and data — Leadmend AI](https://leadmend.com/guides/your-account): Invite someone to your account, turn on two-factor sign-in, download everything you hold, or delete the account and its data entirely.

## Articles

- [How Much Does a Missed Call Cost? | Leadmend](https://leadmend.com/resources/how-much-does-a-missed-call-cost): A practical breakdown of what missed calls actually cost a growing business — and why the number is bigger than most owners think.
- [AI vs Hiring a Receptionist: Cost Compared | Leadmend](https://leadmend.com/resources/ai-vs-hiring-someone-to-answer-enquiries): AI answering versus hiring a receptionist — what each actually costs, how the coverage differs, and when hiring is still the right call.
- [Slow Lead Response Time: 5 Warning Signs | Leadmend](https://leadmend.com/resources/5-signs-youre-losing-leads-to-slow-response): Five signs your lead response time is costing you customers — what each one looks like in a real business, and how to check for it this week.
- [How Much Is One Missed Lead Actually Worth? | Leadmend](https://leadmend.com/resources/why-word-of-mouth-makes-missed-leads-worse): One unanswered enquiry does not cost you one job — it costs the referrals that person would have sent. How to work out what a missed lead is really worth.
- [Lead Response Time: Why Speed Beats Price | Leadmend](https://leadmend.com/resources/why-the-fastest-business-wins-the-job): Lead response time usually decides who gets the job before price comes up. Why that happens, and what home-service businesses can do about it.
- [How to Ask for Google Reviews Without Nagging | Leadmend](https://leadmend.com/resources/how-to-ask-for-reviews-without-sounding-automated): How to ask a customer for a Google review so it reads as genuine — the timing, the wording, and what to do when a customer isn't fully happy.
- [AI Client Intake for Law Firms: What to Look For | Leadmend](https://leadmend.com/resources/what-to-look-for-in-ai-intake-for-law-firms): A practical checklist for evaluating AI intake and missed-call systems for a law firm — what actually matters and what's just marketing.
- [After-Hours Booking Enquiries for Salons | Leadmend](https://leadmend.com/resources/turning-after-hours-enquiries-into-bookings-salon-guide): Most salon booking enquiries arrive when you're mid-appointment or closed. How to catch after-hours enquiries before the client books somewhere else.
- [Real Estate Lead Response Time: The 5-Minute Rule | Leadmend](https://leadmend.com/resources/why-real-estate-leads-go-cold-in-5-minutes): Real estate leads decay faster than almost any other kind. Why response time inside the first five minutes decides it, and how to never be the slow one.
- [Why Clinics Lose New Patients to Missed Calls | Leadmend](https://leadmend.com/resources/why-clinics-lose-new-patients-to-a-busy-front-desk): Front-desk teams juggling in-person patients can't always reach the phone — and a missed call is exactly when a new patient tries the next clinic instead.
- [Why a Customer Goes Quiet After a Quote | Leadmend](https://leadmend.com/resources/why-a-quote-goes-quiet): A customer who stops replying to a quote is rarely rejecting it. What silence after an estimate usually means, and why the window to fix it is short.
- [How to Follow Up on a Quote Without Nagging | Leadmend](https://leadmend.com/resources/how-to-follow-up-on-a-quote-without-nagging): A follow-up ladder for quotes that have gone quiet — what to send, when, and what Canadian anti-spam rules expect of a commercial message.
- [Contractor Estimate Follow-Up: Closing the Gap | Leadmend](https://leadmend.com/resources/what-contractors-lose-between-the-estimate-and-the-job): The gap between sending an estimate and starting the job is where most contracting revenue quietly disappears. What happens in it, and how to follow up.
- [Build It Yourself or Pay Someone? How to Decide | Leadmend](https://leadmend.com/resources/do-it-yourself-or-have-it-done): When self-serve software is the right answer, when paying somebody to build it is, and the one question that actually decides which way you should go.
- [AI Website Builder vs Template: What's Different | Leadmend](https://leadmend.com/resources/why-an-ai-built-website-is-not-a-template): An AI website builder and a template look similar in a screenshot. The difference shows the moment your business does not match the template's assumptions.
- [What Missed Weekend Calls Cost a Plumber | Leadmend](https://leadmend.com/resources/what-a-plumber-loses-on-a-saturday-morning): Weekend and evening plumbing enquiries are the most likely to be urgent and the least likely to be answered. What that gap costs a trade business.
- [Tax Season Enquiries: Why Firms Lose Clients | Leadmend](https://leadmend.com/resources/why-accountants-lose-clients-before-the-deadline): Enquiry volume spikes exactly when an accounting firm has least capacity to answer it. What that costs before a deadline, and the part that is fixable.
- [What Is an AI Employee? A Plain Explanation | Leadmend](https://leadmend.com/resources/what-an-ai-employee-actually-is): The term is doing a lot of work in a lot of marketing. A plain account of what an AI employee does, what it cannot do, and what happens to your data.
- [Why Gyms Lose Trial Enquiries to Slow Replies | Leadmend](https://leadmend.com/resources/the-enquiry-a-gym-never-sees): Gym membership enquiries arrive in the evening, from somebody who has been thinking about it for weeks. Why so few of them turn into a first visit.
- [Why Dental Practices Lose New Patient Enquiries | Leadmend](https://leadmend.com/resources/why-dentists-lose-new-patients-before-the-first-appointment): Most new-patient enquiries are administrative questions waiting on clinical staff. Why they sit unanswered, and what it costs a dental practice.
- [Why Med Spa Enquiries Stall on the Price Question | Leadmend](https://leadmend.com/resources/the-price-question-a-med-spa-is-afraid-to-answer): Aesthetic clinics rarely publish prices, so every enquiry asks. Why the delay in answering costs bookings, and which question must not be answered.
- [What a Veterinary Practice Should Never Automate | Leadmend](https://leadmend.com/resources/the-question-a-vet-practice-should-never-automate): Most veterinary enquiries are routine and wait too long. A few are emergencies and must never be assessed by software. Why the split matters.
- [What an AI Agent Cannot Do for a Small Business | Leadmend](https://leadmend.com/resources/what-an-ai-agent-cannot-do-for-a-small-business): The limits, written by a company that sells one. Where an AI agent genuinely helps, where it fails, and which work should stay with a person.
- [Is an Automated Reply a CEM Under CASL? | Leadmend](https://leadmend.com/resources/is-an-automated-reply-a-commercial-electronic-message): CASL sets three requirements for commercial electronic messages. Where an automatic reply to somebody's own enquiry sits, and the question to ask first.
- [CASL Record Keeping for Small Businesses | Leadmend](https://leadmend.com/resources/what-casl-asks-you-to-keep-and-for-how-long): Consent is only worth what you can demonstrate. What records CASL compliance rests on, why the proof matters more than the permission, and where it breaks.
- [PIPEDA and Customer Enquiry Data | Leadmend](https://leadmend.com/resources/pipeda-and-the-enquiries-your-business-stores): An enquiry form collects personal information, which brings obligations. What PIPEDA asks of a small business holding customer enquiries, in plain terms.

## Facts worth stating correctly

- Customer data is never sold and is never used to train AI models.
- Enquiry details are encrypted in transit and deleted on request.
- Replies are written by AI, and every customer-facing surface says so at the
  point of collection rather than afterwards.
- Leadmend AI is global and self-serve. Leadmend Studio delivers its
  done-for-you work from Halifax, Nova Scotia, Canada.
- The company is Leadmend Studio; Leadmend AI is the product it publishes.