Leadmend and ChatGPT
ChatGPT is the better writer and it is cheaper. It is also a place you go, not something that happens while you are under a sink. Every reply it writes needs you present to paste the enquiry in, read the answer and send it. If you are at a desk, use ChatGPT and keep the money. If the enquiries that cost you money arrive at nine at night, the writing was never the hard part.
What ChatGPT does well
- It is a genuinely excellent writer, and on a hard, unusual, delicate message it will out-write any templated system including this one. Paste the awkward one into ChatGPT.
- It is cheap for what it does, and there is a free tier that never expires. A tradesperson drafting three replies a week does not need a subscription to anything else.
- It is general. The same account that helps with a customer email also reads a spec sheet, drafts a quote description and explains a regulation — which no answering product does.
Where they differ
One waits for you to ask, the other is already awake
This is the whole comparison and the rest is detail. ChatGPT answers when you open it. An enquiry that arrives at 9pm sits in an inbox until you do — and the thing that loses the job is not a badly written reply, it is a reply that arrives on Tuesday. Leadmend reads the enquiry off your own form and answers it in about fifteen seconds, at any hour, with nobody present.
It has never read your last two hundred enquiries
A fresh chat knows nothing about your callout fee, the postcodes you cover, the jobs you turn down or how you phrase a price. You can tell it every time, and most people do it once and then stop. Leadmend is taught those things once and applies them to every reply, which is a worse writer with a much better memory.
Knowing when NOT to answer
Asked about a gas smell, a flooded kitchen or a legal deadline, a general assistant will help — confidently, and sometimes past the point where it should have stopped. This escalates instead, and flags why. Refusing well is not a feature you notice until the one time it matters.
When this is the wrong choice
- If you are at a desk when enquiries arrive and you have time to paste them somewhere, ChatGPT is the cheaper answer and you should use it. This is honest advice against ourselves.
- If you get two or three enquiries a week, no automation is worth paying for. Answer them yourself; you will do it better.
- If what you want is a general assistant for quotes, specs, admin and email, that is ChatGPT's job and not this one's.
- If your enquiries arrive by phone rather than in writing, this answers written enquiries only.
If everything above describes you — at a desk, a handful of enquiries, happy to paste — then the right link on this page is the one that goes to them. Their free tier will cover it.
Go and look at ChatGPT's pricingQuestions
- Could I just connect ChatGPT to my website myself?
- Yes, with an API key and some plumbing — a form handler, somewhere to keep your business's details, a sending address, a way to catch the ones it should not answer. That is roughly what this product is. Whether building it is a good use of a weekend depends on how you value the weekend.
- Is it not the same model underneath?
- Not the same one, and it would not matter much if it were. What decides whether a reply is any good is what the thing writing it knows about your business and whether it was awake when the enquiry landed. The model is the least differentiated part.
- Which one writes the better reply?
- On a single hard message, ChatGPT, and it is not especially close. Across two hundred ordinary ones at the hours they actually arrive, the comparison stops being about writing.
Put your AI to work today.
Create your account and describe your business in a chat — your AI starts answering enquiries in minutes, in your words. Your own website and a custom agent come with Growth, when you want them.