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Lead response

The first reply wins the job.

How fast do you need to reply to a new enquiry?

Faster than the competitor who received the same enquiry. Most customers contact several businesses at once and stop looking after the first useful reply, so response time decides more outcomes than price does. Leadmend AI answers every website and form enquiry in about ten seconds, day or night — free for 14 days, then $99 USD a month.

Nobody loses a job because their quote was second-best. They lose it because somebody answered first, sounded like they knew the work, and got the conversation started while the enquiry was still warm. Speed is not a nice-to-have in this — it is most of the decision, and it is the one part that can be fixed without doing anything differently.

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The product

This is the screen it lands in

Not a mockup. The dashboard as it renders, with an account's own enquiries in it.

The website editor. Down the left, labelled boxes an owner types into — Small line above the headline, Headline, Opening paragraph, Layout set to Centred, Colours set to Cool grey — then a Text section with its own Layout, Heading and Text, and buttons to move it up, move it down or remove it. Undo and Redo sit above. On the right, the site itself: a navy hero reading “Legal expertise you can understand”, then a What we handle list of services. A Computer/Phone switch sits over the preview and a Publish my site button to its right.
Change any part of your site and watch it happen beside you — no code, and nothing goes live until you press Publish. Shown with one of the six sites on /examples open in it.
The dashboard's enquiry list. A customer asks about annual boiler servicing and a monthly payment plan; the entry is marked Needs review at 75% confidence, with the line “Flagged for you — asked about monthly payment plan terms — needs a person to confirm what’s available”, followed by the reply the AI sent and a Sent to the customer marker.
Every enquiry, the reply that went out, and why the AI flagged this one for a person. Sample enquiries on a real account — the replies are the real product’s.
An enquiry asking roughly what a heat pump costs installed. It is marked Needs review at 62% confidence and flagged with “asked for an installed price, which needs a person to quote”. The reply below it explains what the price depends on, asks a qualifying question and offers a site visit, without naming a figure.
Asked for a price, it refuses to invent one — it works out what the job needs and offers a visit instead. The hard rule that produced this is published on /reply-quality.

What a slow reply actually costs

The cost is invisible, which is why it goes unfixed for years — a lost enquiry leaves no trace anywhere.

  • The same enquiry usually went to three or four businesses
  • Most people stop looking once one of them answers properly
  • An enquiry answered next morning is competing against a booked job
  • Nothing in any dashboard records the ones that never replied twice

Why it stays broken

Not carelessness. The enquiries arrive precisely when replying is impossible — mid-job, mid-appointment, or at eleven at night.

  • The busiest people get the most enquiries and answer the fewest
  • Evenings and weekends are when customers actually look
  • Hiring for it costs more than the jobs it recovers, at small scale
  • Templated auto-replies get ignored because they say nothing

What answering in seconds looks like in practice

Leadmend AI replies to every website and form enquiry within about ten seconds — reading what was actually asked, working out how urgent it is, capturing the details needed to quote, and pointing the customer at a booking link. The owner is alerted immediately and can take over at any point. From $99 USD a month, worldwide, month to month.

Where these claims are checked

Nothing on this page asks to be taken on trust. The rules the AI follows — never quoting a price, never promising a time, never claiming to be a person — are put under messages written to break them, thirty times each, and the last run is published rule by rule, including anything that did not hold. Every routine writes out what it will do before it runs, and you can switch a setting off and watch our own demo break. The speed on this page is measured the same way — every timed call is published, with the date and the spread rather than a rounded word.

No contract · cancel whenever you like

Put your AI to work today.

Create your account and describe your business in a chat — your AI starts answering enquiries in minutes. Your own website and a custom agent come with Growth, when you want them.

Free for 14 days — every enquiry, onceNo card, no contractLive in minutes, not months

Have a question before you start?

All three plans are self-serve — no need to wait, just sign up. This form is for anything you want to ask first.

We reply within one business day.