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Walkthrough

Watch one enquiry get answered.

A buyer writes about a listing while the agent is out. Pick an enquiry and follow it: what the AI drafted, which rules ran on it, the email the buyer receives, and what reaches the agent.

The example business is invented and nothing here is sent. To see the real assistant answer your own words, use the live demo.

Follow an enquiry throughSend it your own enquiry

One enquiry, start to finish

Follow a buyer’s enquiry through the product.

Simulated

The enquiry and the AI’s first draft were written for this page, and the names are made up. The rules, the customer’s email and your alert are produced by the product’s own code from them. No inbox is connected and no email is sent.

The reply went as drafted.

  1. The enquiry

    Reid RealtyWebsite form

    Sam Rowe

    Hi, do you work with first-time buyers? I've been looking at townhouses near the waterfront.

  2. What the AI drafted

    Written for this demo. In the product, a model writes this part.

    Reid Realty does work with first-time buyers. I've passed your note to Alex, who will reply to you directly. What price range and moving date are you thinking of?

    Its own confidence
    88%
    Asked for you
    No

  3. The rules, run on the draft

    Fixed rules that run in code after the AI writes and before anything is sent.

    • It never quotes a price

      Passed

    • It never promises a time

      Passed

    • It never says it is a person

      Passed

    • When it is unsure, you are told

      Not flagged

  4. What the customer receives

    Built by the product’s email template. The note at the bottom is part of it.

    Your enquiry to Reid Realty

    Hi Sam,

    Reid Realty does work with first-time buyers. I've passed your note to Alex, who will reply to you directly. What price range and moving date are you thinking of?

    — Reid Realty

    You asked: Hi, do you work with first-time buyers? I've been looking at townhouses near the waterfront.

    This reply was written by Reid Realty's AI assistant, which answers enquiries day and night. AI can make mistakes, and the team will personally confirm any details.

    Just reply to this email. It goes to Reid Realty, and their AI assistant picks it up straight away.

  5. What reaches you

    Built by the product’s alert template.

    Email to you

    New enquiry from Sam Rowe · Reid Realty

    In your list it reads

    Sent to the customer

    What happens next

    • Nothing is waiting for you. The enquiry is in your list with what was sent.
    • The routine that chases a quiet enquiry sends one email about a week later, only if you switch it on, and it stops if the customer replies.

Want to try your own enquiry?Try a reply, no account

Straight answers

What it does for an agent, and what it leaves to you.

It does

  • Answers the written enquiries from your website form, and the ones you forward from your inbox.
  • Says it is your AI assistant in every emailed reply.
  • Flags the enquiries that need you, with the reason.
  • Shows you what was sent and whether it was delivered.

It does not

  • Answer phone calls or send text messages.
  • Book a viewing or promise a viewing time.
  • Confirm whether a property is still available.
  • Quote a price.
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