Team, security and your data
Adding people, locking the account down, and getting your data out — or erasing it.
Before you start
- An account
Invite someone
Settings → Team. Enter an email and choose a role. Everyone on the account can see its enquiries and settings.
Turn on two-factor sign-in
Settings → Two-factor sign-in. You will scan a code into an authenticator app and confirm with a six-digit code.
Worth knowing: Read the warning before you do this. There are no recovery codes — if you lose the device you lose access until the factor is removed for you. Enrol a second device as soon as the first one works.
Download everything
Settings → Your data. Enquiries as a CSV that opens in any spreadsheet, or the full archive as JSON — every enquiry, your website content and your settings. No request, no waiting.
Delete the account
Settings → Delete my account and all my data. You will be asked to type DELETE. Any subscription is cancelled first, and if that fails nothing is deleted.
Worth knowing: Anyone who has unsubscribed stays unsubscribed. Those records survive deletion on purpose — one person's erasure must not silently undo another person's choice.
You are done when
A second person on the account, or a copy of your data on your own machine.
Something here not matching what you see? hello@leadmend.com reaches the person who builds this.