The pilot programme
Five businesses. Sixty days. Set up by hand.
Every enquiry that arrives through your website answered in about ten seconds, in your own words — with the setup, the voice and the first weeks of corrections done with you rather than left to you. Free for sixty days, and no card at any point.
You would be among the first. There is no customer list to show you and no reviews to read, because nobody has paid for this yet. That is the honest reason the offer is what it is: the sixty days are worth more to us as evidence than as revenue, and you are being asked to take a risk on something unproven. Everything below is written on that basis.
What the sixty days actually are
A pilot that means “here is a login, good luck” is a free trial with a nicer name. This is the other thing.
Day one
A call, and then it is set up for you
Half an hour on what you do, how you talk to customers, and the things you would never want said on your behalf. Then the setup is done for you rather than handed to you — the connection to your existing form, the voice, the rules about what it must refuse.
The first week
Nothing is sent unattended
Every reply is written and shown to you before it goes anywhere near a customer. You correct the ones that are not how you would have put it, and it gets closer each time. This is the week that decides whether the voice is right, and it is the week most tools skip.
Weeks two to eight
It runs, and we watch it together
Once you are satisfied with the voice it starts answering on its own, and anything it is unsure about still comes to you flagged rather than being guessed at. A short check-in each week — what it got right, what it got wrong, what to change.
Day sixty
It stops, or you choose to keep it
No card is taken at any point in the sixty days, so there is nothing to cancel and nothing that quietly starts billing. If you want to keep it, you pick a plan then. If you do not, we turn it off and you keep every enquiry it captured.
What we ask for, and what we do not
At the end we will ask you for two things: a sentence we can quote with your name and your business on it, and an honest review wherever you would naturally leave one.
Neither is a condition of the pilot, and neither has to be kind. Nothing is withdrawn, shortened or withheld if you decline, and nothing changes if what you write is critical — a critical review from a real business is worth more to us than no review, because it is the one that tells us what to fix. If you do write one, say that you had the pilot free. The review sites require that disclosure and so do we.
The third thing we ask is not a favour: tell us when it gets something wrong. The reason for doing five of these by hand is to watch a real business use it, and a pilot where nobody reports the bad replies has cost us the only thing it was for.
Five places, five different industries
One place per industry, deliberately. A law firm asking whether it can take your case, a clinic that must not answer a medical question, a trade quoting a job it has not seen, an accountant in the middle of a filing deadline — those are four different problems wearing the same shape, and a tool that only ever met one of them has proved nothing about the rest. If your industry has been taken, we will say so rather than string you along.
It suits you best if enquiries reach you in writing — a form on your site, or an inbox — and if the honest answer to “how long before someone hears back?” is longer than you would like.
What it is not
- It does not answer your phone. No calls, no texts, nothing to do with your mobile. It answers written enquiries — your web form and your email.
- It never pretends to be a person. If someone asks whether they are talking to a human, it tells them.
- It never quotes a price or promises a time. Those go to you, flagged, before anyone hears back. They are rules in the engine, not requests to a model — you can try to make it break one without an account.
- It is not a new form or a new inbox. You keep the form you already have. There is nothing to add to a page and nothing for your customers to learn.
After the sixty days
It stops. Nothing renews on its own, because nothing was ever set up to charge you. If you want to carry on you pick a plan from the pricing page — the same prices anyone else pays, with no pilot discount to lose later and no rate that quietly doubles in year two.
If you stop, you keep every enquiry it captured and can export the lot. Nothing about your customers is held hostage to a decision about us.
Applying
Tell us your industry and roughly how many enquiries a week come in through your site. We will reply either way — including if your industry is already taken, which is the answer nobody bothers to send and the only one worth trusting the rest of this page for.