Your busiest week is the week you answer nothing.
How do accountants answer new enquiries during deadline season?
Accounting enquiries are seasonal and they peak in precisely the weeks a firm has no capacity to read them. Leadmend AI answers each website-form enquiry within about ten seconds in the firm's own words, establishing the entity type, the year end, which filings are outstanding and how late they already are — and giving no tax or accounting advice at any point — free for 14 days, then $99 USD a month.
Enquiries do not arrive evenly through the year. They arrive in the fortnight before a filing deadline, from people who have left it late and know it — which is the same fortnight your whole team is heads-down and nobody opens the contact form until it is over. Leadmend AI answers those enquiries the moment they land, and tells you which ones are genuinely urgent. Answering web enquiries is live today; phone calls are not something Leadmend answers.
For accountants · a sample enquiry
This is how it answers one of yours.
A made-up enquiry of the kind this trade gets after hours, answered by the same AI under the same rules: no price it has not been given, no time it cannot keep, and a question back so the job moves.
I'm a sole trader and I haven't filed for last year yet. The deadline is coming up fast. Is it too late to take me on at this point, and what would you need from me?
Answered in seconds
Hi Sam — late sole-trader years are a familiar story here, and the sooner the records arrive the calmer the deadline gets. The accountant will confirm exactly what is needed once they have seen where things stand. Do you have last year's income and expenses together, even roughly?
The seasonality is the whole problem
Every other business loses enquiries evenly. An accounting firm loses them in concentrated bursts, at the exact moment each one is worth the most.
- The enquiry volume and the workload peak in the same fortnight
- A prospect who has left a filing late will take the first firm that answers
- Late-filing enquiries are urgent, high-value and easy to miss in a full inbox
- The quiet months, when you could answer, are the months nobody asks
What it establishes before you look at it
The difference between a useful lead and a wasted callback is four facts, and they are the same four every time.
- Sole trader, partnership or limited company — and how many entities
- Year end, which filings are outstanding, and how overdue they already are
- Whether books exist, and in what — spreadsheet, software, or a carrier bag
- It never advises on tax treatment, deductibility, or what they should have done
Where this sits on the platform
Answering website and form enquiries is live today on the Starter plan — free to start, then $99 USD a month, month to month. Nothing in it is tied to one country's tax year, which matters for a firm with clients in more than one. Phone calls are not something Leadmend handles; the enquiries that pile up in deadline week arrive in writing anyway.
Where these claims are checked
Nothing on this page asks to be taken on trust. The rules the AI follows — never quoting a price, never promising a time, never claiming to be a person — are put under messages written to break them, thirty times each, and the last run is published rule by rule, including anything that did not hold. Every routine writes out what it will do before it runs, and you can switch a setting off and watch our own demo break. The speed on this page is measured the same way — every timed call is published, with the date and the spread rather than a rounded word.
Other trades it answers for
Further reading
Built from one paragraph
See a accountancy practice site it made.
A demonstration business, with the exact words that produced it — click through the whole thing and judge it yourself.
View the accountancy practice examplePut your AI to work today.
Create your account and describe your business in a chat — your AI starts answering enquiries in minutes. Your own website and a custom agent come with Growth, when you want them.